Flat 10% off on Olaplex products minimum purchase of ₹2500. Use code CART10

Powered by HuraTips.Com


Returns, Replacements, and Refunds

How do I return an item purchased on Hair and other stuff?

Products can only be eligible for returns if the products received by the customer are deemed to have been received in a damaged / defective state, expired, or an incorrect product has been delivered. Such products can only be returned in their original packaging, unused and sealed condition. [Opened or used products will not be accepted as returns.]

At the time of delivery, please ensure that you do not accept any package that is damaged or tampered with in any way. 

Note*: Customer must have package opening video to apply for the return.

If a return is accepted, Hair and other stuff will replace or refund the invoiced value for the damaged/defective/expired or wrong product.

Note: If it is a case of replacement, it is subject to the availability of stock. In cases when a replacement may not be available, we will refund you the full amount. Kindly refer to the next question for exclusions to refunds.

Which are the items that cannot be returned/exchanged?

Returns will not be accepted under the following conditions:

  • Product is damaged due to misuse/overuse

  • Returned without original packaging including, price tags, labels, freebies, and other accessories, or if original packaging is damaged.

  • Serial Number is tampered with.

  • Product is used or altered

  • If the request is initiated after 2 days of order delivery.

  • Free product provided by the brand.


For replacement/refund requests,

Please reach us at hello@hairandotherstuff.in or

Call us on: +91 96254 96708