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DELIVERY POLICY

How does the delivery process work?

Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition. After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.

Our delivery partner then brings the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

What is the range of locations to which Hair and Other Stuff The Salon ships their products?

Hair and Other Stuff The Salon ships throughout India.

My order has been shipped. Now how can I track it?

Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.

You can track the status of your package 24 hours after your order is dispatched from our warehouse.

https://www.delhivery.com/

what is the estimated delivery time?

We usually dispatch most orders within 2-3 business days (Excluding Sunday and Public Holidays). There might be slight delays due to Covid-19 Pandemic Situation

Though, we keep 95% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself so that we can live up to our promise of providing fresh, non-expired products.

While we are trying our best to avoid this situation, these products might delay your order. If you are ordering our products from any of our Sale events, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of the order date.

My order will be shipped in multiple shipments? What does this mean?

Don't worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from our different warehouse locations. Rest assured, you will only have to pay the shipping charge if applicable, and on the first package you receive.

Free Shipping above order value: 1000 INR:

(To be agreed by the customer upon account creation)s